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Business Performance

Digital transformation. New business models. The change imperative is disrupting conventional thinking and empowering innovation. This creates an unprecedented number of options for businesses such as introducing new products, improvement to the customer experience and optimizing their supply chain.

TIA’s Business Performance communities address these challenges. In the face of increasing global competition, companies today confront the need to improve the operating efficiencies that deliver shareholder value. Doing this requires agile and scalable networks that serve as platforms to deliver innovative services, improve the customer experience, and deliver the highest levels of quality.

Current Business Performance Communities include:

Quality Management & TL 9000: Any organization focused on global telecommunications quality and industry-wide performance excellence should consider becoming part of the Quality Management and TL 9000 Community. This group defines system requirements for the design, development, production, delivery, installation and maintenance of telecom products and services and drives a measurement system that allows companies to track performance and improve results.

Sustainability: Comprised of companies that prioritize sustainability and corporate social responsibility (CSR), this TIA community engages with best practice in benchmarking company and supply chain performance. Linked to TIA's QuEST Sustainability Assessor Tool, which has the ability to rapidly self-assess and benchmark company’s sustainability and CSR programs against industry best practices in 10 areas, the Sustainability Community is a great fit for members who manage a large supply chain.