A Proactive Approach to Cybersecurity for Small Businesses

​Demetrios Gianniris shared best practices for businesses to protect themselves from this real threat in today’s increasingly digital society.
Aerospace and ISO 9001

​This webinar included updates that are planned for the aerospace management system standard and the process used for the update.
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APAC Region

The Business Performance Asia-Pacific (APAC) Region supports rapid regional growth with operational hubs in China, India, and Japan, as well as participation in Korea and other countries in the Association of Southeast Asian Nations.
Customer Experience

The Customer Journey Working Group (CJWG) optimizes the customer journey for business success focusing on customer experience, digitization and service orchestration.
Cybersecurity is not a Tech Issue

​This webinar recognizes the value of a good security program for organizations.
Fail not, with ISO 9001:2015

​Risk management deals effectively with opportunities, threats and disastrous events.
GFSI…The Bumpy Road to Auditor Competency

​This webinar presented how the GFSI Auditor Competency Scheme Committee (ACSC) addressed auditory competency, both internal auditors and third-party certification bodies, that make or break the integrity of a company’s product.
Improving Sales Funnel Efficiency

​This webinar covered what to look for in sales opportunities, how to measure sales efficiency, questions to ask, how to drive to closure and tools for success.
Integrated Global Quality (IGQ)

The Integrated Global Quality (IGQ) working group defines system requirements for the design, development, production, delivery, installation and maintenance of telecom products and services and drives a measurement system that allows companies to track and benchmark results and improve performance.
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Network Function Virtualization

Led by a team of companies whose products and services are used in the development, deployment, and use of Network Function Virtualization (NFV), TIA’s NFV initiative clarifies and prioritizes the ICT industry’s current NFV quality and performance reliability issues.
Opportunities for Engagement

​This webinar was led by Steven Choy and Ed Byan and addressed opportunities for engagement.
Qualifications and Oversight Changes for TL 9000 CB Auditors

The webinar informed new CB TL 9000 auditor qualifications, oversight and audit requirements for effective third-party certification process.