Jobs

Open Positions Updated: June 18, 2010

Director, Member Relations & Services
Intern to Government Affairs Department

Interested candidates should send a resume, cover letter and salary requirements to:

Telecommunications Industry Association
ATTN: Human Resources
2500 Wilson Boulevard, Suite 300
Arlington, VA 22201-3834

Or you may fax your cover letter, resume and salary requirements to: +1.703.907.7727, ATTN: Human Resources. You may also email tiajobs@tiaonline.org.

No phone calls please.

Director, Member Relations & Services

This position reports to the Vice President, Membership, Marketing & Business Development.

Direct and implement the association’s member relations, retention and recruitment efforts; communicate value of membership in the association to members and prospective members; aid in recruiting new members through site visits and outreach efforts to understand members’ business objectives and creatively and effectively translate that understanding into improved marketing and additional value for members; create regional activities to enable increased networking opportunities for members; collaborate with all TIA program staff to advise the president and Board of Directors on how to evolve the organization to provide high quality, customer-focused products and services.
• Manage member and prospect correspondence including invoicing, announcements, and ongoing informative communications about the association’s activities • Outreach to members and prospective members as part of expansion efforts of TIA • Collaborate with marketing and communications team regarding TIA member marketing • Develop member programs leveraging promotions, marketing and TIA online capabilities • Concierge new and existing members throughout TIA to ensure quick engagement on issues and discussions of critical importance to each member • Collaborate with Director of Member Development and Sales to expand membership • Manage online, voice, and fax membership inquiries and applications • Manage, mentor, and guide the Member Relations staff • Collaborate with trade show team on member information and invoicing • Organize member-related event at annual trade show • Coordinate and participate in Member visits • Report on and present as needed the member retention and recruitment efforts to the TIA Board of Directors and TIA staff • Advise the Vice President, President, and TIA Board on strategies for the overall growth of the organization

• 5+ years relevant industry experience preferably in the association or non-profit environment • Experience in corporate development and implementing membership plans • Sales or business development experience a plus • Knowledge of information and communications technology industry preferred • Experience with databases, reporting, and invoicing • Experience managing staff and budgets • Superior communication skills, including written, verbal and presentation skills • Bachelors degree preferred • Graduate degree in business and/or marketing a plus • Expert-level skills using Microsoft Office (Word, Excel, PowerPoint, Access) and other related software

Intern to Government Affairs Department

This position reports to the Government Affairs Department.

Assist in lobbying efforts and member communication on policy issues related to the ICT industry. Responsibilities include drafting memoranda, research for regulatory comments, tracking regulatory proceedings and legislation, attending FCC meetings and Congressional hearings, and various writing assignments.

J.D. candidates preferred.

Interested candidates should send a resume, cover letter and salary requirements to:

Telecommunications Industry Association
ATTN: Human Resources
2500 Wilson Boulevard, Suite 300
Arlington, VA 22201-3834

Or you may fax your cover letter, resume and salary requirements to: +1.703.907.7727, ATTN: Human Resources. Or you may e-mail tiajobs@tiaonline.org.

No phone calls please.