Reports to:     Director, Information Technology
Location:        Arlington, VA


The Senior Systems Analyst (SA) provides service and support to all who use TIA’s computer and communications systems. In order to succeed in the role, the SA must be service oriented, must have and maintain strong technology skills in the relevant disciplines and products, must communicate effectively with all levels of the organization, must develop and work from system and process documentation, and must have strong relationships with service providers under contract with TIA.

• Fields requests for service, problem resolution and enhancements
• Properly documents the requests in the Service Management System (SMS) as a Ticket with supporting documentation attached
• Manages activity surrounding each request through the SMS
• Works closely with the balance of the IT Team to ensure consistent, high quality results in a timely fashion
• Escalates requests appropriately, balancing sufficient analysis with appropriate response times
• Values and enhances relationships with TIA personnel at all levels of the organization
• Values and enhances relationships with vendors and service providers under contract with TIA
• Works to improve systems and solutions in place to make them more reliable, usable and effective
• Other job related duties as assigned
• Bachelor’s degree in Computer Science or related field or equivalent experience
• Minimum 5 years of experience in positions requiring analytical skills as described within
• Strong analytical skills
     o Move a request from a casual description from a user to clear actions that can be taken to resolve / complete the request.
     o When necessary, find interim solutions that mitigate the impact of an issue allowing those affected to continue working while the larger or more complex issue is resolved.
• Application knowledge
     o Though we rely on the application software provider for specific assistance, SA must maintain an awareness of how the application is used, how it fits into the priority scheme and how it fits into the architecture
     o Specific knowledge of the application’s interface is useful, but not required
• System knowledge
     o The SA must be effective in supporting and servicing the systems in the TIA architecture
• SA’s analytical skills, ability to work with documentation and process, specific technical skills, and support from vendors will determine the SA’s effectiveness
• SA must be an efficient student and will be afforded the time to enhance skills in all relevant areas
     o Experience administering the systems in our architecture (when not out-sourced) including Windows, Windows Server, Linux, Apache, MySQL, PHP and other horizontal solution software
     o Working knowledge of web technologies from server OS to browser on the user end
     o Familiar with and able to analyze HTML, CSS, and JavaScript well enough to resolve simpler issues
     o Familiar with and able to utilize Drupal CMS environment to store content and to extend existing web sites
     o Familiar with and able to analyze and code PHP and/or ColdFusion; or have proven capacity to learn these languages through on-line training.
     o Relational database skills adequate to traverse and document schema, and to use SQL Queries – MySQL preferred
     o Experience with internal phone system administration; preferably Cisco, but any system is beneficial
     o Experience with administering physical and wireless LANs 
     o Experience with managing Internet connectivity including firewall and router (on premise)
Reports to:     Vice President, Membership & Business Development
Location:        Arlington, VA


This position has the responsibility to identify, engage, negotiate and secure new TIA member companies in the small and mid-sized business categories.  

The manager of Member & Business Development is further responsible for triaging in-bound prospects either for participation as members or engineering committee participants (ECPs). In this capacity, the manager will interview the prospective company representatives to better determine need and present the varied attributes of TIA that might be beneficial to their business.  Solutions selling skills are vital in this role.

Duties & Responsibilities:

  • Reporting to the senior vice president of membership, marketing and business development, this position will perform sales prospecting, targeting and account management duties to meet established business goals of the association.
  • This position will be the point person for in-bound membership and ECP prospect calls of interest.  Either directly  or working in concert with other TIA staff, this position will engage with prospective companies, determine needs and propose engagement scenarios that work best for the client.
  • Working closely with the director of member services, this position will assist in creating an engagement plan for each new member or ECP.
  • Working closely with TIA Standards staff to ensure coordination and high quality customer care and engagement.
  • Support major account sales led by Directors of Member Development through research and presentation preparation.


  • 5 years or more business development experience
  • In-depth knowledge of global ICT industry, trends, technologies and business models shaping the ICT industry, including Cloud, 4G/5G transition, IOT and M2M
  • Solutions selling experience and cross selling capability between complementary services
  • Experience using CRM databases such as Salesforce and Avectra
  • Establishing a territory and management of a sales pipeline to attain or exceed defined revenue goals of TIA based on known goals.
  • Outstanding communications skills, oral and written
  • Excellent follow-up to ensure client needs are fully satisfied and engagement  
Location:        Arllington, VA


Internship duties will include exposure to all departments within TIA: Government Affairs, Marketing, Networking & Intelligence, Membership & Market Development and Standards & Technology. 


Job duties will include, but are not limited to:

  • research
  • data collection and analysis
  • preparation of data and marketing visuals
  • professional writing (that could include fact sheets, reports, white papers and/or web content). 


  • Excellent oral and written communication skills  
  • Strong research skills
  • Proficient in Microsoft Office Suite.
  • Adobe CS5 knowledge a plus (Photoshop, InDesign, Illustrator)
  • Interest or knowledge of the ICT industry
  • 15 to 25 hour weekly commitment

The position is unpaid.
TIA provides a travel stipend. 
Please send a resume and brief writing sample to TIAJOBS@TIAONLINE.ORG.

Reports to:     Executive Vice President and General Counsel
Location:        Arllington, VA


Under the general direction of the General Counsel, this position primarily will provide legal counsel and advice on contracts and business agreements; standards development, technology initiatives, and related legal/policy issues; intellectual property matters; and general trade association operations.

Duties and Responsibilities:

  • Draft, negotiate, and/or review contracts and business agreements with partners, licensees, hotels, third party vendors, and consultants
  • Provide legal support for standards development processes, including assisting with document review, ANSI compliance, collaboration with other standards development organizations, responding to subpoenas, and related issues
  • Serve as technology resource to Standards and Technology staff regarding emerging technologies and trends, as well as core communications industry technology priorities
  • Provide legal guidance to internal departments and the senior management team on association matters including contracts, business initiatives, mitigation of legal and operational risks, and best practices
  • Participate in internal and external meetings, as well as Board of Directors meetings, regarding association matters, including but not limited to governance, budget, special projects, and strategic initiatives
  • Work with General Counsel on major association initiatives
  • Assist with other appropriate matters


  • Juris Doctorate from an accredited law school
  • Three to five years related experience
  • Knowledge of telecommunications industry
  • Trade association experience preferred
  • Knowledge of standards development processes preferred

Abilities and Skills:

  • Ability to work independently
  • Ability to handle multiple projects simultaneously and prioritize
  • Ability to write communications for non-legal audiences
  • Ability to communicate effectively with Board of Directors and senior management
  • Flexibility
Reports to:     Director, Legislative & Government Affairs
Location:        Arlington, VA


The Telecommunications Association (TIA), the leading trade association for the ICT industry, has an opening for the summer and fall semesters for a public policy intern in TIA's Policy Department.

This is a substantive internship requiring:

  • Strong research and writing skills
  • Interpersonal skills
  • 10-20 hour weekly commitment

The primary responsibilities for this position will include:

  • Providing research assistance and writing white papers making policy recommendations to Congress, federal agencies, and state governments.
  • Assisting with writing and filing comments with various government entities (DoE, FCC, and state regulatory agencies). 
  • Attending hearings and meetings with Congress, the FCC, Dept. of Commerce, etc. other relevant federal agencies and industry groups and writing summaries for member companies.
  • Assisting with meetings with TIA member companies.

The policy portfolio for this position will include:

  • Disability Access to ICT
  • Broadband Deployment Policy
  • Cybersecurity
  • Healthcare ICT
  • Intelligent Transportation Systems
  • Energy & Environment (smart grid, smart buildings, intelligent transportation systems, telework/telepresence, energy efficiency)
  • Public Safety Communications
  • Spectrum Policy
  • Internet of Things & Vertical Convergence

The position is unpaid.
TIA provides a travel stipend. 
Please send a resume and brief writing sample to James Reid at