Jobs

Reports to:     Senior Vice President, Government Affairs
Location:        Arlington, VA

Description:

Develop and maintain relationships and open lines of communication with TIA members, Federal Agencies, and Capitol Hill, while focusing on public policy related to the information and communications technology (ICT) industry.  Assist in developing and implementing advocacy strategy with the organization on behalf of membership.  Arrange and participate in formal and informal communications, meetings, and participation in events and activities with government officials and their staff in order to convey TIA’s message and incorporate such positions in policymaking. Conduct other duties as assigned.

DUTIES AND RESPONSIBILITIES: 

  • Develop and maintain relationships and open lines of communication with TIA members and relevant Agency and Capitol Hill staff, while focusing on domestic public policy related to the information and communications technology (ICT) industry.
  • Assist in developing and implementing advocacy strategy with the organization on behalf of membership, facilitating communications between TIA member representatives and government officials through regulatory and legislative updates to members.
  • Arrange and participate in formal and informal communications, meetings, and participation in events and activities with government officials and their staff in order to convey TIA’s message and incorporate such positions in legislative and/or regulatory policy.
  • Assist in the coordination of TIA’s events with members by arranging for adequate participation from government officials and their staff.
  • Other job related duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS:

  • 2 to 4 years of experience in telecom or related field, including experience at the FCC and/or on Capitol Hill (preferably House Energy & Commerce or Senate Commerce Committee)
  • Minimum of a BS or BA
  • Strong interpersonal and communication skills
  • In-depth knowledge of the U.S. legislative and/or FCC regulatory process
  • Strong organizational, research/writing, and analytical skills

TIA offers excellent benefits and compensation commensurate with experience.  Interested applicants must submit cover letter, resume, and salary requirements to TIAJobs@tiaonline.org.  TIA is an equal opportunity employer.

Reports to:     Vice President, Technology & Standards
Location:        Arlington, VA

Description:

The TIA Principle NFV Engineer defines and expands the Technology and Standards technical program offerings and portfolio specifically for NFV and SDN technologies.  Works with current team to ensure improved, relevant technology programs that support member needs.  Seeks to increase revenue streams through the development of outputs; white papers, webinars, presentations, etc.  Evaluate current standardization and product development efforts to determine gaps and enhance value. Works in a committee and team environment with both members and staff to ensure that member and industry needs are being met.

DUTIES AND RESPONSIBILITIES:

A. Develop TIA program offerings in support of NFV technology deployments

  • Research new and existing programs and technology areas for development. Engage members for appropriate leadership roles and participation in these activities and initiatives.
  • Develop gap analyses, white papers, use cases and other documents to provide member value in the area of NFV.
  • Provide technical expertise to support certification programming
  • Provide technical and operational leadership for future NFV assessment and/or certification activities.
  • Collaborate and coordinate with technical management consultants to TIA
  • Research and solicit new member companies for participation in programs
  • Collaborate with other organizations and associations to ensure unique and needed offerings are developed

B. Develops outreach documents and activities that are technology specific

  • Provide reporting and analysis of standardization projects defined in collaboration with supervisor.
  • Report on and present, as needed, technology analysis
  • Develop articles and content on the impact of and advances in NFV, SDN and other areas relevant to the changing network

C. Lead and collaborate across TIA organization to achieve technology and overall TIA goals  

D. Travels nationally and internationally, as requested, in support of job duties.

E. Other duties as assigned.

KNOWLEDGE & SKILL REQUIREMENTS:

  • BSEE/BSCS degree or equivalent experience; business and/or marketing experience a plus
  • 8+ years ICT industry experience
  • Experience in business development a plus
  • Knowledge of information and communications technology industry essential
  • Knowledge of 3GPP and other SDO standards, protocols, procedures and implementation
  • Superior communication skills, including written, verbal and presentation skills
  • Expert-level skills using Microsoft Office (Word, Excel, PowerPoint) and other related software applications  

TIA offers excellent benefits and compensation commensurate with experience.  Interested applicants must submit cover letter, resume, and salary requirements to TIAJobs@tiaonline.org.  TIA is an equal opportunity employer

Reports to:     Senior Vice President, Membership and Marketing
Location:        Arlington, VA

Description:

The TIA Director, Member Relations Services ensures our members are aware of and engaged and benefitting from the breadth of the associations’ offerings.  This individual defines and drives our member relationship lifecycle strategy across all functions of TIA to provide a relevant, cohesive customer experience. The TIA Director, Member Relations Services is responsible for systematically executing our membership growth and renewal program to achieve annual revenue growth objectives.

DUTIES AND RESPONSIBILITIES:

  1. Drive member outreach including onboarding, membership outreach, engagement activities and invoicing
    • Concierge new and existing TIA members to engage them into relevant opportunities, information and experiences. Recruit members for appropriate leadership roles and participation in TIA initiatives.
    • Create a regular cadence of touchpoints for a member that optimizes engagement and understanding of how TIA can be used to achieve members' business goals and personal career objectives.
    • Manage web/online, voice, direct email membership inquiries and applications for membership.
    • Personally build relationships with individuals in member companies through phone calls, video communication, and written/email communication. Ensure quick engagement on issues and discussions of critical importance to each member.
    • Develop integrated marketing strategies and member programs to reach member segments with relevant opportunities to engage. Create and manage member newsletters and satisfaction surveys. In collaboration with marketing and communications leverage audio webinars, TIA Now video webinars and social media outreach to educate and demonstrate member value.
    • Support members in registering for events, programs and provide input to marketing on opportunities for marketing to speak or participate in panels and workshops.
    • Play a leadership role in planning member aspects of TIA events and offerings. Actively participate and support annual conference planning and activities
    • Coordinate and participate in member visits to our Arlington site, or to local member offices as appropriate.
    • Renewal/Invoicing - Drive ongoing accurate renewal/invoicing communication. Ensure follow up of renewals and billing to ensure prompt payment by members
  2. Membership Analysis and Reporting
    • Provide regular reporting and analysis of new member growth, member counts and loss analysis. Work with accounting to accurately reflect revenue. Identify trends, opportunities and risks.  
    • Report on and present as needed the member retention and recruitment efforts to the TIA leadership and staff, as well as board members as required
    • Optimize use of the customer relationship management databases and reporting tools, and improve the use and knowledge of its capabilities across the Association.
  3. Lead and collaborate across TIA organization to achieve membership and overall TIA goals  
    • Engage with Marketing, standards and technology and policy to expand membership value and ensure relevant engagement.
    • Educate TIA staff as to membership trends and how they can improve value.
    • Team with marketing team on capturing member information as well as execution of any member specific events.
    • Sales to identify opportunities for new member segments and companies and support sales opportunities to accelerate closure
  4. Serve as team leader for member relations staff (and contractors, when appropriate) to optimize effectiveness. Mentor and teach, arranging appropriate education and understanding to do their jobs.

 

KNOWLEDGE & SKILL REQUIREMENTS:

  • 8+ years relevant industry experience preferably in industry organizations association or non-profit environment
  • Experience in corporate development and implementing membership plans; Sales or business development experience a plus
  • Knowledge of information and communications technology industry a requirement
  • Experience with managing databases, providing insightful  reporting, and invoicing and accounts receivable processes
  • Superior communication skills, including written, verbal and presentation skills
  • Bachelor’s degree preferred; Graduate degree in business and/or marketing a plus
  • Expert-level skills using membership databases/CRM as well as Microsoft Office (Word, Excel, PowerPoint) and other related software applications  

 

TIA offers excellent benefits and compensation commensurate with experience.  Interested applicants must submit cover letter, resume, and salary requirements to TIAJobs@tiaonline.org.  TIA is an equal opportunity employer

Reports to:     Vice President, Marketing & Networking
Location:        Arlington, VA

Description:

TIA is scaling up to a continuous drumbeat of events and webcasts throughout the year. These include a mid-year annual meeting and other regional workshops, breakfasts and meetings. At this time TIA’s events do not include an Exhibition, although at times exhibits and demos may be offered.

The Events Relationship Coordinator will be an integral part of TIA’s Networking and Marketing Team, serving as the point person for project management and execution of sponsorship deliverables, registration, customer service, timelines and budgets. The responsibility for site visits/selection, decorator contract and management, and onsite operations and logistics is handled by the Director of Operations.

Event Relationship Coordinator Duties:

1. LOGISTICS, PROJECT MANAGEMENT & REGISTRATION

  • Provide project management for events throughout the year, working with operations, marketing, networking, market intelligence, TIA NOW, sales, technology and policy teams to ensure timely coordination
  • Handle registration setup, discount code assignments and customer service relating to registration for all events – either in-house or with registration company assistance
  • Ensure branding and signage accurately reflect sponsors’ needs and agreements

2. BUDGET & FINANCIAL

  • Manage budget for TIA events to include assisting in development of budget, timely projections, tracking invoices, payment reconciliations, commissions and other event-related payments, etc.
  • Assist with invoicing in conjunction with membership, digital media and accounting departments
  • Assist financial team with vendor and partner invoices to ensure timely payment
  • Produce report of balances and payments received for sponsorships, communicating to Vice Presidents (and others as directed) on a weekly basis
  • Coordinate with accounting department on invoices and payments to make sure accurate records are kept

3. SPONSOR SUPPORT

  • Manage inventories and fulfillment of sponsor contracts, ensuring up-to-date status that is easily communicated with all departments, including marketing, sales, operations and executive team
  • Liaise between sponsors and vendors in support of registration, sponsorship fulfillments, housing, etc.
  • Provide customer support for sponsor inquiries and issues pertaining to anything event related: registration, sales, housing, advertising, etc.
  • Create/maintain sponsor/exhibitor awareness of promotional opportunities and upcoming deadlines

4. SALES SUPPORT

  • Assist sales team with proposal and contract development
  • Manage sponsorship and exhibit inventory and communicate with sales team on a regular basis
  • Maintain database of inventories and pricing for internal use

5. SPEAKER SUPPORT

  • Assist with correspondence with speakers
  • Manage back-end process, including insertion of speaker information in internal system

6. MARKETING

  • Assist with management of media barters and organizational relationship deliverables
  • Assist with fulfilling Event Marketing Plan
  • Assist with timely completion of outreach, e.g. HTML email campaigns, ad placements, direct mail
  • Manage sponsor co-marketing efforts to include outreach, production and delivery of customized HTMLs, Co-Branded One Pagers, Website Ads, Pop-Up Banners and other additional materials as needed

7. COMMUNICATIONS

  • Manage event emails – responding to inquiries in a timely fashion

Skills and Experience:

  • 5+ years’ event management and customer relations experience
  • Ability to handle multiple tasks, projects and priorities efficiently and professionally
  • Strong oral and written communication skills, including excellent telephone manner
  • Exceptional organizational skills
  • Top notch computer skills including word processing, Excel, MS Outlook and database management experience. Familiarity with graphics program such as Adobe Photoshop desirable.
  • Ability to be flexible in working varied and additional hours
  • Flexibility to work in team and solo environments
  • Commitment to customer service
  • Strong attention to detail and quality work product
  • Other job related duties as assigned.
  • Some travel required (10%)

TIA offers excellent benefits and compensation commensurate with experience.  Interested applicants must submit cover letter, resume, writing samples and salary requirements to anguyen@tiaonline.org.  TIA is an equal opportunity employer.

 

 

Location:        Arllington, VA

Description:

Internship duties will include exposure to all departments within TIA: Government Affairs, Marketing, Networking & Intelligence, Membership & Market Development and Standards & Technology. 

DUTIES AND RESPONSIBILITIES:

Job duties will include, but are not limited to:

  • research
  • data collection and analysis
  • preparation of data and marketing visuals
  • professional writing (that could include fact sheets, reports, white papers and/or web content). 

KNOWLEDGE & SKILL REQUIREMENTS:

  • Excellent oral and written communication skills  
  • Strong research skills
  • Proficient in Microsoft Office Suite.
  • Adobe CS5 knowledge a plus (Photoshop, InDesign, Illustrator)
  • Interest or knowledge of the ICT industry
  • 15 to 25 hour weekly commitment

The position is unpaid.
TIA provides a travel stipend. 
Please send a resume and brief writing sample to TIAJOBS@TIAONLINE.ORG.