Jobs

Location:        Arlington, VA

Description:

Communications Manager

TIA seeks an experienced communications professional with strong writing, creative, and project management skills, as well as experience in technology industry communications, to implement and manage TIA’s communications plan. A successful candidate’s effectiveness will flow from his/her ability to listen, synthesize, and centralize communication so that TIA portrays a unified message to key audiences, including members and potential members, partners, and other stakeholders. The Communications Manager will be responsible for communicating association priorities and initiatives, and conveying complex issues in understandable terms. The position requires collaboration and coordination with all staff members, outside consultants, as well as member companies.

DUTIES/RESPONSIBILITIES:

  • Develop, implement and communicate organization-wide messaging frameworks and architectures
  • Convey complex issues into understandable messages through multiple communications channels
    • Write, edit, and coordinate written materials promoting TIA membership, technology, standards, and networking initiatives; materials include e-newsletters, talking points, Board reports, original articles / blogs, marketing materials, statements/advisories, web content, factsheets, social media posts, etc.
    • Develop plans for and implement digital content across TIA’s websites and social media channels that is consistent with TIA’s messaging
    • Update copy and images on TIAonline.org using the Drupal CMS
  • Project-manage TIA’s communications strategies, activities, and cadences to ensure timely and effective outcomes for TIA visibility to target audiences
    • Develop and manage an editorial calendar of communications content for the association
    • Coordinate priority messages across TIA’s technology, government affairs, intelligence, and membership departments
    • Generate routine reporting on performance and effectiveness across all communications channels
    • Work with outside consultants as needed
  • Field press inquiries and liaise with Public Affairs, Marketing and outside consultants on appropriate press responses
    • Monitor for news stories and social media activity on identified topics to use in social media to support TIA members and the broader our industry
  • Other relevant duties as assigned

QUALIFICATIONS/SKILLS/KNOWLEDGE:

  • Tech industry experience a must; telecommunications industry experience a plus.
  • Ability to manage multiple projects, meet deadlines and communicate effectively on all aspects of work being done and proposed
  • Creative and grammatically correct writing skills critical
  • Ability to synthesize and summarize large amounts of information and to focus quickly on the essence of an issue, as well as to identify, understand, and address different perspectives
  • Familiarity with communications office functions
  • Proficiency using Microsoft Office Suite (Adobe Creative Suite a plus)
  • Experience in managing/using content management systems, email marketing software (Drupal and/ or Informz a plus), and social media publishing tools (such as Hootsuite)
  • Experience in managing and developing social media campaigns
  • Ability to take initiative and accountability for results
  • Must be results-oriented and collaborative, as well as work independently
     
  • EDUCATION/EXPERIENCE REQUIREMENTS:

  • Bachelor’s Degree (Communications, English, or related major, or equivalent experience)
  • 5-7 years’ experience, with specific experience in writing content for multiple communications platforms (newsletters, website, social media, etc.).  Experience at a PR agency and/or trade association a plus; experience in a tech industry required; experience in telecommunications industry a plus.
  • Demonstrated ability to work with tight deadlines and think under pressure

TIA offers excellent benefits and compensation commensurate with experience.  Interested applicants must submit cover letter, resume, and salary requirements to TIAJobs@tiaonline.org.  TIA is an equal opportunity employer.

Reports to:     Vice President, Technology & Standards
Location:        Arlington, VA

Description:

The TIA Principle NFV Engineer defines and expands the Technology and Standards technical program offerings and portfolio specifically for NFV and SDN technologies.  Works with current team to ensure improved, relevant technology programs that support member needs.  Seeks to increase revenue streams through the development of outputs; white papers, webinars, presentations, etc.  Evaluate current standardization and product development efforts to determine gaps and enhance value. Works in a committee and team environment with both members and staff to ensure that member and industry needs are being met.

DUTIES AND RESPONSIBILITIES:

A. Develop TIA program offerings in support of NFV technology deployments

  • Research new and existing programs and technology areas for development. Engage members for appropriate leadership roles and participation in these activities and initiatives.
  • Develop gap analyses, white papers, use cases and other documents to provide member value in the area of NFV.
  • Provide technical expertise to support certification programming
  • Provide technical and operational leadership for future NFV assessment and/or certification activities.
  • Collaborate and coordinate with technical management consultants to TIA
  • Research and solicit new member companies for participation in programs
  • Collaborate with other organizations and associations to ensure unique and needed offerings are developed

B. Develops outreach documents and activities that are technology specific

  • Provide reporting and analysis of standardization projects defined in collaboration with supervisor.
  • Report on and present, as needed, technology analysis
  • Develop articles and content on the impact of and advances in NFV, SDN and other areas relevant to the changing network

C. Lead and collaborate across TIA organization to achieve technology and overall TIA goals  

D. Travels nationally and internationally, as requested, in support of job duties.

E. Other duties as assigned.

KNOWLEDGE & SKILL REQUIREMENTS:

  • BSEE/BSCS degree or equivalent experience; business and/or marketing experience a plus
  • 8+ years ICT industry experience
  • Experience in business development a plus
  • Knowledge of information and communications technology industry essential
  • Knowledge of 3GPP and other SDO standards, protocols, procedures and implementation
  • Superior communication skills, including written, verbal and presentation skills
  • Expert-level skills using Microsoft Office (Word, Excel, PowerPoint) and other related software applications  

TIA offers excellent benefits and compensation commensurate with experience.  Interested applicants must submit cover letter, resume, and salary requirements to TIAJobs@tiaonline.org.  TIA is an equal opportunity employer

Reports to:     Senior Vice President, Membership and Marketing
Location:        Arlington, VA

Description:

The TIA Director, Member Relations Services ensures our members are aware of and engaged and benefitting from the breadth of the associations’ offerings.  This individual defines and drives our member relationship lifecycle strategy across all functions of TIA to provide a relevant, cohesive customer experience. The TIA Director, Member Relations Services is responsible for systematically executing our membership growth and renewal program to achieve annual revenue growth objectives.

DUTIES AND RESPONSIBILITIES:

  1. Drive member outreach including onboarding, membership outreach, engagement activities and invoicing
    • Concierge new and existing TIA members to engage them into relevant opportunities, information and experiences. Recruit members for appropriate leadership roles and participation in TIA initiatives.
    • Create a regular cadence of touchpoints for a member that optimizes engagement and understanding of how TIA can be used to achieve members' business goals and personal career objectives.
    • Manage web/online, voice, direct email membership inquiries and applications for membership.
    • Personally build relationships with individuals in member companies through phone calls, video communication, and written/email communication. Ensure quick engagement on issues and discussions of critical importance to each member.
    • Develop integrated marketing strategies and member programs to reach member segments with relevant opportunities to engage. Create and manage member newsletters and satisfaction surveys. In collaboration with marketing and communications leverage audio webinars, TIA Now video webinars and social media outreach to educate and demonstrate member value.
    • Support members in registering for events, programs and provide input to marketing on opportunities for marketing to speak or participate in panels and workshops.
    • Play a leadership role in planning member aspects of TIA events and offerings. Actively participate and support annual conference planning and activities
    • Coordinate and participate in member visits to our Arlington site, or to local member offices as appropriate.
    • Renewal/Invoicing - Drive ongoing accurate renewal/invoicing communication. Ensure follow up of renewals and billing to ensure prompt payment by members
  2. Membership Analysis and Reporting
    • Provide regular reporting and analysis of new member growth, member counts and loss analysis. Work with accounting to accurately reflect revenue. Identify trends, opportunities and risks.  
    • Report on and present as needed the member retention and recruitment efforts to the TIA leadership and staff, as well as board members as required
    • Optimize use of the customer relationship management databases and reporting tools, and improve the use and knowledge of its capabilities across the Association.
  3. Lead and collaborate across TIA organization to achieve membership and overall TIA goals  
    • Engage with Marketing, standards and technology and policy to expand membership value and ensure relevant engagement.
    • Educate TIA staff as to membership trends and how they can improve value.
    • Team with marketing team on capturing member information as well as execution of any member specific events.
    • Sales to identify opportunities for new member segments and companies and support sales opportunities to accelerate closure
  4. Serve as team leader for member relations staff (and contractors, when appropriate) to optimize effectiveness. Mentor and teach, arranging appropriate education and understanding to do their jobs.

 

KNOWLEDGE & SKILL REQUIREMENTS:

  • 8+ years relevant industry experience preferably in industry organizations association or non-profit environment
  • Experience in corporate development and implementing membership plans; Sales or business development experience a plus
  • Knowledge of information and communications technology industry a requirement
  • Experience with managing databases, providing insightful  reporting, and invoicing and accounts receivable processes
  • Superior communication skills, including written, verbal and presentation skills
  • Bachelor’s degree preferred; Graduate degree in business and/or marketing a plus
  • Expert-level skills using membership databases/CRM as well as Microsoft Office (Word, Excel, PowerPoint) and other related software applications  

 

TIA offers excellent benefits and compensation commensurate with experience.  Interested applicants must submit cover letter, resume, and salary requirements to TIAJobs@tiaonline.org.  TIA is an equal opportunity employer

Location:        Arllington, VA

Description:

Internship duties will include exposure to all departments within TIA: Government Affairs, Marketing, Networking & Intelligence, Membership & Market Development and Standards & Technology. 

DUTIES AND RESPONSIBILITIES:

Job duties will include, but are not limited to:

  • research
  • data collection and analysis
  • preparation of data and marketing visuals
  • professional writing (that could include fact sheets, reports, white papers and/or web content). 

KNOWLEDGE & SKILL REQUIREMENTS:

  • Excellent oral and written communication skills  
  • Strong research skills
  • Proficient in Microsoft Office Suite.
  • Adobe CS5 knowledge a plus (Photoshop, InDesign, Illustrator)
  • Interest or knowledge of the ICT industry
  • 15 to 25 hour weekly commitment

The position is unpaid.
TIA provides a travel stipend. 
Please send a resume and brief writing sample to TIAJOBS@TIAONLINE.ORG.